Patients

Patient Resources

What to Bring

  • Your insurance card(s)
  • Your driver's license OR a current State issued picture ID.
  • A list of your current medications including the dosage and frequency.
  • A list of your allergies.  
  • A copy of your advance directive (if applicable)
  • A responsible driver who is a family member or friend over the age of 18.  
    • PLEASE NOTE, if you have been medicated during your exam, for your safety, we cannot let you leave by any mode of transportation unaccompanied by a family member or friend over the age of 18. 
    • Your driver and mode of transportation MUST be available immediately upon completion of your procedure.  
    • You will be unable to operate a motor vehicle for up to 24 hours after your procedure.

What to Expect

Our primary concern is your health and safety.  Our goal is to treat each patient with respect, like a member of our own family and to assure you are in a caring and compassionate environment. 

  • You will receive a phone call within 1 - 2 days prior to your scheduled date with your time to arrive at our facility.  Please note that while your procedure(s) may only take 15 - 45 minutes, you should plan on being at the facility up to four (4) hours.  
  • Please wear comfortable and loose-fitted clothing. You may also want to wear or bring a pair of socks to wear as it tends to be cool in the facility. 
  • Please refrain from wearing any jewelry or plan on leaving jewelry and/or valuables with your driver.  
  • If you are unable to complete your preparation, PLEASE call your physicians office to notify them, as this may effect your procedure. 
  • We will ask you to sign a routine Informed Consent to indicate that you have been made aware of the risks, alternatives to, and possible complications of the procedure.
  • You will receive Discharge Instructions after your procedure for further information. However, you should plan to rest for the remainder of the day.
  • Sometimes it is necessary to remove a polyp or take a biopsy during the procedure. In those instances, specimens are sent to a lab for analysis. 
  • Within 24 hours following your visit, you will receive a survey from Bivarus by text and/or email.  Please take a moment to complete as your comments and experiences are important and will enable us to improve where necessary. 
  • Within 1-3 days following your procedure, you will receive a phone call from one of our clinical staff members to see how you are doing after your procedure.  

Procedure Charges:

We will verify your insurance in order to collect your liability and will do our best to give an accurate estimation based on the information obtained from your insurance company for the services provided and billed by both Tavares Surgery LLC and Rest Assured Anesthesia LLC.  However, it is ultimately your responsibility to check with your insurance company so that you are aware of any deductibles, co-pays, or co-insurance that you may owe. Payment for any deductibles, co-pays, or co-insurance are due at the time of service unless prior arrangements have been made with the billing department.

*Please note* Benefit information is subject to change and is not a guarantee of payment. 
Depending on your insurance plan, you may receive up to four bills for your procedure(s).

These bills may be from:

  • Tavares Surgery, LLC (for the facilities, equipment, supplies, staff, etc.)
  • Rest Assured Anesthesia, LLC (for the administration and supervision of anesthesia, if administered)
  • Your Physician (professional fee from your physician who performed your procedure)
  • The pathology laboratory (for specimens collected during your procedure)

For billing inquiries from Tavares Surgery, LLC and Rest Assured Anesthesia, LLC please call 352-508-5407 during normal OFFICE HOURS of 8:00am – 4:00pm Monday through Friday.
 

 

 

  
 
Saturday June 6, 2020